![]() NOTE: Doing this will clear ALL the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the device.īe sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.ġ. ![]() However, I really suggest saving this as a last option (or last before parts repair/replacement). Now, if you are still having the problem at this point, and you are sure it isn't the modem/router that is the problem, you may wish to try a "Hard Reset" of the device. Once the modem/router is fully 'up' again, reboot the phone and re-input the WiFi data.ĥ. If the problem persists, check your time and date on the phone to make sure it is correct.Ĭ. Update the firmware and any apps that need updating on the phone.ģ.
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